Our motivation for aiming for ISO 9001 accreditation was, quite simply, to improve the way we operate. We see many benefits, both for MMS and our clients, including increasing market share, driving down costs, managing risk more effectively and, most importantly, improving customer satisfaction by delivering the very highest levels of service.
ISO 9001 is by far the world's most established quality framework, currently being used by over ¾ million organisations in 161 countries, and sets the standard not only for quality management systems, but management systems in general.
It helps all kinds of organisations to succeed through improved customer satisfaction, staff motivation and continual improvement.
Click here to download the MMS Quality Policy.